Wood With Words invite you to celebrate family, friendships & life's special milestones with our beautiful and functional wooden designs.
Before you place your order, please check here for useful information such as shipping costs, turnaround/processing times, and what happens when we run special preorder-only campaigns for special occasions such as Easter, Mother's Day and Christmas.
What is your processing cycle?
Usual turnaround/processing time for personalised items
Custom orders (eg. personalised with names) are processed and shipped out within 2-3 weeks. Complex custom orders may take longer, just ask if you're unsure.
Look out for updates on my Facebook page ahead of special occasions / holidays.
Usual turnaround/processing time for readymade / fast shipping items
1 - 3 business days. Any changes to this turnaround time will be updated on the banner on top of our webpage.
What if I purchase a readymade item and a personalised item in one order?
Your order will be shipped together following the turnaround/processing time of the personalised item. If you would like the readymade / fast shipping item to be sent first, please place your orders separately.
What are your shipping options?
- Untracked postage are sent at the buyer's risk - we always recommend tracked postage.
- Small custom orders along with its stamped and addressed packaging are usually photographed as proof of production and postage prior to shipping
- There are no refunds or remakes for any items that do not arrive or do not arrive on time.
- Please let me know if an item does not arrive within 10 - 12 working days of postage, otherwise I will assume it has reached you safely.
What currency is shown on this website?
All pricing is in Australian Dollars [AUD].